Donna BaileyReimbursement and Billing Specialist
Mel HeubergerAccounting Manager
David PickeringHuman Resources Manager
Bobbie NapoliReferral Coordinator
Jaclyn MillerReimbursement Specialist
Ethel MarquezReferral Coordinator
Donna Bailey joined the Mid-Columbia Center for Living team as a Reimbursement Specialist in 2008. Her work duties include resolving client billing issues, ensuring accuracy of insurance billing, processing insurance denials and multiple other financial duties. Donna has been an Oregon Medicaid Health Plan Assister since the beginning of the program and has had the honor of helping multiple individuals and families get much needed health insurance coverage.
When she is not at work, Donna enjoys working in her garden, volunteering her time as the Treasure for the Oregon Weimaraner Dog Rescue, knitting hat’s for babies in the NICU, running her retired hunting dogs and spending time with her grandchildren.
Mel Heuberger is the Accounting Manager for Mid-Columbia Center for Living (MCCFL) currently in charge of Accounting and Billing functions within the Agency.
He works with the Accounting team overseeing Payroll and Accounts Payable functions as well as with the Billing Team to bill Providers and Clients for Services provided by MCCFL.
Mel has worked at MCCFL since 2012. Prior to coming to MCCFL he worked in the Telecommunications and Public Power industry in various Accounting roles located in the Mid-Columbia area and the Mid-West.
Mel graduated from Oregon State University with a Degree in Business Administration emphasizing the Accounting field. In his downtime Mel enjoys family and sports.
A native Oregonian, David Pickering brings 30 years of experience to his role as HR Manager at MCCFL. He is responsible for managing all functional areas of HR (i.e. classification and compensation plans, recruitment and selection processes, benefits, employee relations, etc.), and he serves on the Agency management team. He came to MCCFL in 2016 with a background in the public-sector and the not-for-profit arenas; he is certified as a Senior Professional in Human Resources (SPHR) through the Human Resource Certification Institute.
David is also a musician who sang in a vocal jazz octet for eight years prior to moving to the Gorge, and he is a poet whose work has been published in a variety of northwest periodicals. He lives in The Dalles with his husband, Stephen.
Jaclyn Miller has worked for Mid Columbia Center for Living for over five years and is a Reimbursement Specialist that serves Hood River, Wasco & Sherman Counties. She does everything from verifying insurance benefits for potential and existing clients to billing for services to insurance companies to sending out client statements for those private pay clients. She is also an Oregon Health Plan (OHP) Assister who can help individuals and families apply and/or renew for OHP benefits.
Born and raised in Hood River area she loves serving the community that she grew up in. She also loves spending time with her family/friends, watching sports games and traveling.
Ethel Marquez has worked at Mid-Columbia Center for Living since 2004. She enjoys helping client engage in services at MCCFL. She also like to help people find the services they may need. When she is not in the office she enjoys spending time with family, friends and living life…