Classification General Statement:
The Clinical Supervisor is responsible for managing individual program segments within a larger program, and for providing supervisory leadership to staff in the delivery of program services. This position assures that staff meet all requirements for clinical and program standards as prescribed by the agency, state or other governing body. It evaluates staff competence and training needs while providing professional instruction and guidance, and it conducts annual performance evaluations, resolves conflict as appropriate and provides positive leadership. The Clinical Supervisor works as part of a team and approaches work with clients and staff from a trauma-informed, strength-based perspective, and it works collaboratively with a variety of community and internal stakeholders to ensure the best possible treatment for clients. With the high prevalence of trauma among individuals receiving mental health services, the Clinical Supervisor is required to understand the effects of trauma on health, relationships, coping and other aspects of the lives of those we serve.
Essential Responsibilities of the Classification:
- Supervise clinical staff and keep 60% caseload
- Ensure that service delivery and team functions are being carried out in an effective, professional and trauma-informed manner that are in keeping with the mission and vision of MCCFL. Manage staff schedule to ensure adequate coverage, effective and efficient utilization of resources and ease of access to services. Consult with manager to develop systemic plans for optimal coverage.
- Provide direct supervision to assigned staff. Train and coach staff; provide professional consultation; monitor caseloads. Collaborate with manager in the development of job descriptions. Interview and recommend applicants for hire. Manage staff performance including performance evaluation, skill development, and corrective action. Provide individual supervision to each staff member in assigned program. Facilitate team meetings; provide in service training; encourage ongoing training of staff. Collaborate with other MCCFL programs to incorporate relevant intra-agency information into supervision.
- Review and evaluate assessments, treatment plans, diagnosis reviews and progress notes in accordance with State standards; recommend resource allocation to ensure delivery of quality treatment services; provide guidance and support in the use electronic medical records systems; assist in quality assurance/improvement functions within the team.
- May administer intelligence, psychological and other behavioral tests within scope of professional qualifications, as assigned. May interpret results of clinical evaluations for community agencies and/or apply results to individual guidance.
- Provide feedback on general program operations in order for Clinical Manager to work on program, policy and procedure development to satisfy needs of clients and community partners. Provide behavioral health consultation services to other community agencies and professionals, such as schools, State, County or local health organizations, Courts, law enforcement agencies, attorneys, medical professionals and clergy.
- Participate in required, clinically relevant, meetings and committees that may include Systems Integration, All-Staff Meetings, Clinical Planning and Supervisory Team; may participate in other committees as it relates to program services.
- Participate in rotating, on-call crisis services supervisory role for up to one-week periods, including telephone consultation, crisis intervention, community collaboration and screening.
- Adhere to mandatory abuse reporting laws and HIPAA requirements; understand and abide by federal regulation of Alcohol and Drug information, 42CFR Part 2 and HIPAA regulations for client confidentiality.
Position Specific Essential Responsibilities
- Specific knowledge and experience with disadvantaged and high-risk individuals including SPMI, Intellectual and Developmental disabilities, substance abuse, sexual abuse, domestic violence and trauma with an understanding and practice of trauma informed care.
- Triage and implement strategies for crisis and crisis stabilization with the ACCESS team.
- Assist staff members in identifying and assessing risk factors for harm to self or others in the context of clients' psychosocial contexts. Incumbents must possess strong ability to consider and articulate potential outcomes of various interventions, discuss the risks and benefits and coach staff in clinical formulation in the course of these assessments.
- Coordinate and facilitate meetings with internal programs and community partners for client care.
- Some evening hours will be required.
Job Specifications This position requires incumbents to be certified as a Qualified Mental Health Professional (QMHP) under Oregon Administrative Rules. Any combination of education and experience that demonstrates the ability to meet that requirement and perform the position’s essential responsibilities is qualifying. This might typically include:
- Master’s degree in psychology, social work, counseling, or related field and appropriate state license or certification (if required) AND three (3) years’ professional experience in behavioral health counseling AND
- One (1) year of experience providing supervision to other clinical professionals.
- Professional licensure in the State of Oregon as an LCSW or LPC, or ability to obtain licensure within two (2) years of hire.
- Certified Alcohol and Drug Counselor II.
- Incumbent must obtain certification from the Department of Human Services as a Mental Health Investigator and Mental Health Examiner. Incumbent must keep certification current and in good standing.
- Bilingual fluency Spanish/English is preferred.
- Must possess a valid Oregon or Washington Driver's License, maintain an acceptable driving record and be insurable for client service purposes and for travel between business office for meetings and/or trainings. (An alternate source of reliable transportation may suffice.)
- Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370.
- Ability to respond outside of regular office hours as assigned; ability to carry after-hours telephone.