Essential Responsibilities of the General Classification:

• Provide psychotherapy, counseling, and case management services to individuals, couples, families and groups. Conduct interviews to accumulate pertinent data; assess presenting issues; develop service plans. Counseling and psychotherapy may include working with assigned clients in developing communication skills, providing assertiveness training, providing behavior modification programs, and monitoring the effects of prescribed medication.
• Depending on position, may provide substance abuse disorder assessment and provide integrated dual-diagnosis services to assigned clients.
• Utilize agency clinical software system to prepare current client records of treatment and reports as necessary and required. Maintain timely and cogent progress notes and service plans. Ensure that client records and other documentation are up-to-date and justify the services provided.
• Serve as investigator and/or examiner in involuntary commitment procedures.
• Assist and/or provide back-up support with screening, referral, and crisis services as needed and directed by supervisor. May provide after-hours emergency services on a 24-hour, rotating basis, such as telephone consultation, crisis intervention, and pre-hospital screening examinations.
• Actively participate in joint case planning and coordination with internal multi-disciplinary team and agency psychiatrists. Collaborate in case planning and service coordination as needed with other community agencies such as schools, group homes, community detention facility, community medical hospital and other DHS programs.
• Participate in all team and agency meetings as scheduled.
• Regular and reliable attendance is an essential responsibility of this position.

Position-Specific Essential Responsibilities:

• Respond to emergency services requests from supervisor, clientele, law enforcement, community hospitals and other community partners. Provide crisis counseling, individual counseling and case management services to individuals, couples, families and groups. Interview to accumulate pertinent data; assess patient problems and develop service plans.
• Provide telephone or walk-in screening and referral assistance to a wide variety of clientele making initial contact with MCCFL. Provide appropriate outside referral information to initial contacts that are not appropriate for MCCFL services.
• For Wasco/Sherman County Clients: Manage and track Extended Care Management Placements outside of MCCFL catchment area and Psychiatric Security Review Board hospitalized clients. Facilitate discharge planning for any clients returning to Wasco/Sherman County from Extended Care Management Placements.
• Develop crisis resources materials to assist on-call staff. Maintain an up-to-date knowledge of available agencies and community resources. Maintain and distribute the ER manual in coordination with Hood River ER.
• Coordinate with Clinical Supervisors to provide bi-annual Emergency Services Training to ER staff. Train staff on community resources, crisis counseling techniques, community hospital issues, and crisis services policies and procedures. Provide other training to staff and community partners as directed by Clinical Supervisor.
• Recommend to Clinical Supervisor needed development and/or updates to MCCFL crisis services policies and procedures. As appropriate, Clinical Supervisor will take recommendations to Clinical Planning meeting for review and approval. Participate in Process Improvement Projects related to crisis services as requested by Clinical Supervisor.
• Provide behavioral health education and information to various interest groups. Attend bi-monthly Mental Health Crisis Committee meetings in Wasco/Sherman County. May attend bi-monthly Mental Health Crisis Committee meetings in Hood River County as appropriate. Maintain and develop relationships/partnerships with community partners including; community hospitals, state and local law enforcement, mental health providers, the school system, local medical professionals, and other community organizations.