Employment Type
Job Location
1060 Webber Street, The Dalles, 97058
Base Salary
$22-$24 Per hour
Date posted
May 4, 2023
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Position title
IT Support Specialist

This position is responsible for managing the computers in the agency including purchasing, installation and providing desktop support to staff.


General ResponsibilitiesManages the agency’s computers including purchasing, installing, and maintaining computer hardware and software.   Troubleshoots user problems and provides general support to users.   Specific functions include:

  • Purchase servers, desktop equipment, laptops, and software in consultation with Information Systems Director.
  • Microsoft / Novell Server administration.
  • Maintain software and hardware inventory databases.
  • Desktop support for our staff (Software including Anasazi, hardware, and networks)
  • Setup, deploy, and maintain McAfee EPO Server and clients - 120+ nodes.
  • Set up staff workstations and other technology used by staff.

Assists Information Systems Director as necessary with the following:

  • Assist in Implementation of SonicWall routers and VPN appliances.
  • Support video conferencing between remote sites.
  • Policy-based user and workstation administration.
  • Support for remote access to our network using remote VPN's and Citrix
  • Deploy & Setup windows Servers, Citrix Servers, Novell OES / Linux Servers
  • Setup remote offices to allow VPN connections back to central office, including Home Office's
  • Assists with system planning, technical assistance/training to MCCFL staff including formalized and ad hoc training for staff on MCCFL’s current network and computer systems.
  • Performs other projects as assigned.

Job Specifications Any combination of education and experience that demonstrates the ability to perform the position’s essential responsibilities is qualifying. This might typically include:

  • Associate degree in a computer related field with three (2) years’ relevant experience in PC operation and maintenance, and network administration and maintenance; OR
  • Bachelor’s degree in computer science or related field.
  • Working knowledge and expertise with a variety of software, hardware, and applications.
  • Experience with active directory and Microsoft Suite administration is required
  • Experience with creating VLAN and WAN and experience with Wordpress (preferred)
  • Willingness to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and records and identify solutions.
  • Team-orientated attitude to help other colleagues and departments with technical problems.
  • Strong interpersonal communication and relationship-building skills.
  • Ability to manage time and effectively prioritize numerous projects at one time.
  • Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370.

Position # 2023540

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