Employment Type
Job Location
1060 Webber, The Dalles, 97058
Base Salary
$25.71-$28.35 Per hour
Date posted
September 5, 2023
PDF Export
Position title
HAS Case Manager

Case Manager 1 for the Housing Access Supports (HAS) team provides case management services to assigned clients who need help seeking and Securing housing.  This position assesses eligibility, assists clients in accessing housing and related services, and collaborates with inner and outer agency professionals in connecting clients to resources. The Case Manager for HAS will also work with clients to improve functions and address basic needs to help the client reach their goal of housing.


Essential Responsibilities of the Classification: The following list represents the essential responsibilities of the position.  Other duties may be assigned.

  • Provide Housing case management services to all assigned clients.  Services are provided in a variety of community settings, with consideration to client preference.
  • Remain up to date on the program-specific requirements for HAS, build and maintain landlord connections in the community and perform inspections as required by the housing authority per HQS.
  • Ensure continued eligibility for utilizing agency standards and processes related to HAS program.  Assist clients in acquiring services and resources needed to achieve goals and maintain housing independence within the community. Coordinate with other community partners to develop, provide, and maintain a rich array of services and resources for clients.  Provide transportation for clients when required.
  • Actively participate in joint case planning and coordination with internal and external teams and agencies to include mental health services.
  • Meet minimum client service productivity requirements as may be set by the Agency to meet requirements of outside funding and/or reimbursement sources.
  • Utilize agency clinical software system to prepare current client records and reports as necessary and required.  Maintain timely and cogent progress notes and plans.  Ensure that client records and other documentation are up-to-date and justify the case management services provided.
  • Adhere to all clinical and MCCFL program policies and procedures. Remain updated on all applicable rules and OARs.
  • Participate in all team and agency meetings as scheduled.  Attend local, regional, and/or state meetings as requested by Supervisor/Program Manager.  Within the scope of the position, perform duties independently in the community and promote a positive image of the agency.
  • This position requires travel between multiple counties and multiple locations in the community. This Job is typically a Mon-Fri 8:30 to 5 pm schedule; however, with the nature of the work performed your schedule may vary slightly, as approved, to meet client need.
  • Depending upon location, this classification may provide some administrative support to the team.  This may include tasks such as opening and closing case files, greeting visitors and clients, screening telephone calls, etc. Such duties may be required as an essential responsibility based on budget and/or staffing levels at specific locations.
  • Regular and reliable attendance; professional communication with all contacts; confidentiality.

Job Specifications : Incumbents in this classification must meet requirements as a Qualified Mental Health Associate (QMHA) and be certified as such by the Mental Health and Addiction Certification Board of Oregon (MHACBO).  Any combination of experience and training equivalent to the following is qualifying:

  • Bachelor’s degree in social work, psychology, or related human services field AND two (2) years responsible experience in human services; OR
  • High school diploma and five (5) years of equivalent training and work experience in human services.
  • Experience working with the severe and persistent mentally ill population is preferred.
  • Bilingual fluency in Spanish/English is preferred.
  • Must possess a valid Oregon or Washington Driver’s license and be insurable for client service purposes and for travel between business offices, meetings, and/or training.
  • Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370.
Close modal window

Thank you for submitting your application. We will contact you shortly!