Employment Type
Job Location
1060 Webber St., The Dalles, 97058
Base Salary
$25-$28 Per hour
Date posted
September 28, 2022
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Position title
Care Coordinator - Wraparound Program

The Wraparound Care Coordinator (QMHA) integrates the Wraparound process in accordance with the ten principles of the National Wraparound Initiative to ensure that youth and family voice are heard and incorporated in Wraparound teams. This model sees the youth as a partner & team member. The Wraparound Care Coordinator works closely with the youth peer partner and the family peer partner to identify strengths, assess needs covering all of the life domains, create mutual goals, and develop an initial wraparound plan of care. The Wraparound Care Coordinator also works directly with the family & youth to identify potential members and assemble a Wraparound Team comprised of significant individuals involved in the youth’s life, such as family members, friends, appropriate professionals, and other natural supports.

  • Works with youth and family members to assess strengths and needs across a number of life domains and participate in cultural discovery.
  • Collaborates with youth & family to identify significant others to be part of their Wraparound Team (the team ideally should be a combination of both professional and natural supports).
  • Engages youth and the Wraparound Team to develop an individualized, integrated, family & youth-driven, comprehensive Plan of Care that meets the identified needs and incorporates identified strengths.
  • Helps youth develop and access their own community supports
  • Monitors progress on the youth’s Plan of Care and reviews progress with the Wraparound Team on a regular basis.
  • Develops, in collaboration with the youth and family members, a crisis management plan that includes action steps and identifies specific responsibilities and communication procedures.
  • Coordinates Wraparound Teams and conducts team meetings with each youth and their team at least monthly, until no longer needed by the youth and family.
  • Provides linkage between the multiple systems within which youth are involved, e.g., child welfare, juvenile court, mental health, chemical dependency, special education, etc.
  • Attends Community Resource Team meetings as needed.

Essential Responsibilities of the General Classification:

  • Assess comprehensive needs of children and families including current and potential strengths.  Coordinate eligibility review team meetings and other service planning meetings for families, children, and youth.
  • Provide assistance with securing needed resources such as financial assistance, transportation, educational services, and treatment services as appropriate.
  • Possess knowledge of symptoms and challenges faced by children with severe emotional disturbances.
  • Maintain familiarity with OAR’s pertaining to the mental health system.
  • Must have the ability to effectively communicate both verbally and in writing and have the ability to work independently and complete all responsibilities in a thorough and timely fashion.
  • Possess the ability to represent the interest of the client and the agency in a favorable light to the community.
  • Must have the ability to work well with teams, working toward defined objectives.
  • Provide care coordination/management services to assigned clients.  Services are provided in the home, office, and a variety of community settings with consideration to client preferences for time and location.
  • Facilitate the development of the individual service plan and coordinate the services outlined in the plan.  Encompass families and youth as partners in the process of managing/coordinating care.  Incorporate the strengths of families and youth, including the natural and social support networks on which families rely.
  • Monitor and evaluate progress in appropriateness of services and achieving goals.
  • Provide timely feedback/update to family regarding progress and encourage progression.
  • Serve as an advocate for the child and family as appropriate.
  • Utilize agency clinical software system to prepare current client records of treatment and reports as necessary and required.  Responsible for the maintenance and timeliness of all records, progress notes, and other required documentation.
  • Support the goals of continuity and coordination of care across multiple services and systems over time.
  • A Bachelor’s degree in social work, psychology or related human services field and two (02) years’ experience in human services; OR
  • A high school diploma and five (05) years of equivalent training and work experience; or equivalent combination of education and experience.
  • Experience working with families and children with severe emotional disturbances is preferred.
  • Experience working with youth and families involved in multiple systems is preferred.
  • Bilingual fluency Spanish/English is preferred.
  • Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370.
  • Must possess a valid Oregon or Washington Driver’s license, maintain an acceptable driving record, and be insurable for client service purposes and for travel between business offices, meetings and/or trainings.


Position-specific Requirements:

  • The Wraparound Care Coordinator must be able to work collaboratively with staff and community partners to ensure the best care for clients. This position participates in decision making processes through collaboration with clinical services supervisors, managers, psychiatrists, other care coordinator(s), and staff members for emergency and stabilization of psychiatric patients, including emergency situations.
  • The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. The Wraparound Care Coordinator will be tasked with managing the mental demands of the position while monitoring and supporting client care and staff relationships.
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Position: Care Coordinator - Wraparound Program

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