Essential Responsibilities of the Classification: The following list represents the essential responsibilities of the position.  Other duties may be assigned.

• Provide Housing case management services to all assigned clients.  Services are provided in a variety of community settings, with consideration to client preference.
• Remain up to date on the program-specific requirements for HAS, build and maintain landlord connections in the community and perform inspections as required by the housing authority per HQS.
• Ensure continued eligibility for utilizing agency standards and processes related to HAS program.  Assist clients in acquiring services and resources needed to achieve goals and maintain housing independence within the community. Coordinate with other community partners to develop, provide, and maintain a rich array of services and resources for clients.  Provide transportation for clients when required.
• Actively participate in joint case planning and coordination with internal and external teams and agencies to include mental health services.
• Meet minimum client service productivity requirements as may be set by the Agency to meet requirements of outside funding and/or reimbursement sources.
• Utilize agency clinical software system to prepare current client records and reports as necessary and required.  Maintain timely and cogent progress notes and plans.  Ensure that client records and other documentation are up-to-date and justify the case management services provided.
• Adhere to all clinical and MCCFL program policies and procedures. Remain updated on all applicable rules and OARs.
• Participate in all team and agency meetings as scheduled.  Attend local, regional, and/or state meetings as requested by Supervisor/Program Manager.  Within the scope of the position, perform duties independently in the community and promote a positive image of the agency.
• This position requires travel between multiple counties and multiple locations in the community. This Job is typically a Mon-Fri 8:30 to 5 pm schedule; however, with the nature of the work performed your schedule may vary slightly, as approved, to meet client need.
• Depending upon location, this classification may provide some administrative support to the team.  This may include tasks such as opening and closing case files, greeting visitors and clients, screening telephone calls, etc. Such duties may be required as an essential responsibility based on budget and/or staffing levels at specific locations.
• Regular and reliable attendance; professional communication with all contacts; confidentiality.